Developing a new product shouldn’t
feel like you’re fighting in the dark. There’s an easier way. What you need is
a structured road-map that gives your business a clear path to follow.
Actually developing the tangible
product or service is only a small part of the new product development process,
which includes the complete journey from generating the initial idea to
bringing the product to market.
By setting out the steps involved,
and sticking to them, your product development will become a more focused and
flexible approach that can be adapted for all different types of products and
services.
Idea
Generation
The development of a product will
start with the concept. The rest of the process will ensure that ideas are
tested for their viability, so in the beginning all ideas are good ideas (To a
certain extent!)
Ideas can, and will come, from many
different directions. The best place to start is with a SWOT analysis,
(Strengths, Weaknesses, Opportunities and Threats), which incorporates current
market trends. This can be used to analyze your company’s position and find a
direction that is in line with your business strategy.
In addition to this business-centered
activity, are methods that focus on the customer’s needs and wants? This could
be:
- Under-taking market research
- Listening to suggestions from your target audience –
including feedback on your current products’ strengths and weaknesses.
- Encouraging suggestions from employees and partners
- Looking at your competitor’s successes and failures
Idea
screening
This step is crucial to ensure that
unsuitable ideas, for whatever reason, are rejected as soon as possible. Ideas
need to be considered objectively, ideally by a group or committee.
Specific screening criteria need to
be set for this stage, looking at ROI, affordability and market potential.
These questions need to be considered carefully, to avoid product failure after
considerable investment down the line.
Concepts
Development and Testing
You have an idea and it’s passed the
screening stage. However, internal opinion isn’t the most important. You need
to ask the people that matter – your customers.
Using a small group of your true
customer base – those that convert – the idea need to be tested to see their
reaction. The idea should now be a concept, with enough in-depth information
that the consumer can visualize it.
Business Analytics
During the New Product Development
process, build a system of metrics to monitor progress. Include input metrics,
such as average time in each stage, as well as output metrics that measure the
value of launched products, percentage of new product sales and other figures
that provide valuable feedback. It is important for an organization to be in
agreement for these criteria and metrics.
Even if an idea doesn’t turn into
product, keep it in the hopper because it can prove to be a valuable asset for
future products and a basis for learning and growth.
Tests
Marketability
Arranging private tests groups,
launching beta versions, and then forming test panels after the product or
products have been tested will provide you with valuable information allowing
last minute improvements and tweaks. Not to mention helping to generate a small
amount of buzz. WordPress is becoming synonymous with beta testing, and it’s
effective; Thousands of programmers contribute code, millions test it, and
finally even more download the completed end-product.
Technicalities & Product Development
Provided
the technical aspects can be perfected without alterations to post-beta
products, heading towards a smooth Commercialization is imminent. The production department will make plans to
produce the product. The marketing department will make plans to distribute the
product. The finance department will provide the finance for introducing the
new product.
In internet jargon, honing the
technicalities after beta testing involves final database preparations,
estimation of server resources, and planning automated logistics. Be sure to
have your technicalities in line when moving forward.
Commercialize
At this stage, your new product
developments have gone mainstream, consumers are purchasing your good or
service, and technical support is consistently monitoring progress.
Keeping your distribution pipelines loaded with products is an integral part of
this process too, as one prefers not to give physical (or perpetual) shelf
space to competition. Refreshing advertisements during this stage will keep
your product’s name firmly supplanted into the minds of those in the
contemplation stages of purchase.
Post Launch Review
and Perfect Pricing
Most new products are introduced
with introductory pricing, in which final prices are nailed down after
consumers have ‘gotten in’. In this final stage, you’ll gauge overall
value relevant to COGS (cost of goods sold), making sure internal costs aren’t
overshadowing new product profits. You continuously differentiate consumer
needs as your products age, forecast profits and improve delivery process whether
physical, or digital, products are being perpetuated.
Thank you for reading.